Eraj SiddiquiDelivering better customer experience through data and analyticsThe first in a series, this article examines how Customer Success organizations can develop an analytics framework to help drive customer…6 min read·May 12, 2021----
Eraj SiddiquiCustomer Success for your Internal CustomersCustomer Success for your Internal Customers: How Autodesk built a virtuous cycle where Guru, Slack, and Gainsight all drove adoption for…4 min read·Dec 1, 2018----